One fairly straightforward rule in communication is in order to keep channels open, there has to be give and take. Like in a dance, one steps in, another out and so on. So when one person drops the dancer, the dancer no longer trusts the partner. This is what happens when someone firmly asserts…
We are blessed with an opportunity to experience first-hand how valuable and impactful communication skills are. The world has been fascinated, insulted, abhorred and motivated by our current US President. Strangely, those are some of the effects a fiery communicator can have. Like fire, they can create the fuel for burning up old beliefs, impassioning…
“In a connected world, individuals and organizations that make the strongest connections win. In the past, our products and services ~our whats~ were our key to success. Today, whats have become commodities, easily duplicated or reverse engineered. Sustainable advantage and enduring success, for both the companies and the people who work for them, now lie…